Streamline and Elevate Your Customer Relationships

with the Ultimate Cloud-Based WhatsApp Conversation Management Solution

Why WhatsApp?

Preferred App in Singapore

The most popular messaging app in Singapore, with over 83.7% of the population using it.

Easy to Use

It has a simple, user-friendly interface that is easy to navigate. Even people who are not tech-savvy can easily use WhatsApp to send messages, photos, videos, and voice notes.

Simple to Understand

The app's interface is very intuitive and easy to learn. Even people who have never used a messaging app before can easily figure out how to use WhatsApp.

Cost-Effective

It is a free app that can be used on both smartphones and computers. There are no subscription fees or hidden charges.

Conversational Commerce: The Next Big Thing in E-Commerce

Customers can interact with businesses through messaging apps, live chat, or chatbots. This allows businesses to have a more direct and personal connection with their customers.

Provide customer support: WhatsApp can be used to provide customer support 24/7. This is a great way to improve customer satisfaction and loyalty.
Take orders: WhatsApp can be used to take orders from customers. This is a great way to increase sales and revenue.
Promote products and services: WhatsApp can be used to promote products and services to customers. This can lead to increased sales and revenue.
Gather feedback: WhatsApp can be used to gather feedback from customers. This feedback can be used to improve products and services.
Build relationships: WhatsApp can be used to build relationships with customers. This can lead to increased sales and revenue.
Personalized experience: WhatsApp is a personal messaging app, which means that businesses can provide a more personalized experience to customers.
Convenience: WhatsApp is a convenient way for customers to interact with businesses. Customers can use WhatsApp from anywhere, at any time.
Cost-effectiveness: WhatsApp is a cost-effective way for businesses to interact with customers. There are no fees for sending or receiving messages on WhatsApp.

What is MiniChat Pro?

MiniChat Pro is the ultimate cloud-based solution for managing your WhatsApp conversations and customer relationships.

Streamline your communication: MiniChat Pro allows you to manage multiple WhatsApp accounts on a single dashboard, so you can easily keep track of all your conversations.
Enhance your customer service: MiniChat Pro’s contact management and chat history features make it easy to build relationships with your customers and provide them with excellent service.
Improve your productivity: MiniChat Pro’s multiple user support and role assignment features help you and your team collaborate more effectively.
Support WhatsApp Shop and WhatsApp Pay: MiniChat Pro makes it easy for you to sell products and accept payments through WhatsApp, which can help you increase your sales and grow your business.

Features

Conversational commerce is the future of e-commerce.

WhatsApp CRM

Manage multiple WhatsApp accounts on a single dashboard

Multiple Users

Access on the same account, ensuring seamless communication and improved productivity

Multiple Accounts

Easily manage and switch between different accounts within a single platform, streamlining communication and organization

Role Assignment

Assign specific roles and responsibilities to different team members, streamlining communication and ensuring that tasks are completed efficiently

Chatbot Builder

Build your automated chatbot responses effortlessly with our intuitive chatbot builder—no coding required.

Contact Management

Organize your contacts efficiently, so you can focus on building relationships with your customers.

WhatsApp Shop

Consumers can shop browse and shop and make payment all on WhatsApp itself

WhatsApp Pay

Integrated digital payment directly on WhatsApp

Chat History

Review your previous conversations, so you can pick up where you left off and provide better service

ChatAI Integrated

Personalized, automated responses improve customer satisfaction, streamline support, and enhance sales engagement.

Function that you’ll love

WhatsApp CRM

Easily keep track of all of your conversations, collaborate with your team, manage and switch between different accounts, and assign specific roles and responsibilities to different team members.

WhatsApp Shop & WhatsApp Pay

A bulk broadcast is a single message that is sent to a large group of people. Bulk broadcasts can be used to send out important announcements or to promote products or services to a large audience.

WhatsApp Automation

Powerful tool that can help businesses of all sizes improve their customer service, increase sales, and reduce costs. By automating tasks, businesses can save time and money, improve customer satisfaction, and increase sales.

ChatAI Integrated

MiniChat Pro is integrated with AI, which can help you to suggest replies based on the recent conversation. This means that you can spend less time thinking of replies and more time on engagement.

Benefit

Do you know?

MiniChat Pro supports WhatsApp Personal and WhatsApp Business account, not only limited to WhatsApp Business API (WABA). This allows businesses to manage their customer interactions through WhatsApp, and to track and analyze customer data in order to improve their customer service and marketing efforts.

Benefits of integrating a WhatsApp CRM to your business

Supports WhatsApp Personal & Business accounts
Single Dashboard
Centralize Contact Management
Multi-Users Access
Assign Role Control
Export Chat History
Real-Time Engagement

If you are looking for a way to improve your business, a WhatsApp CRM system is a great option to consider. By integrating WhatsApp with your CRM system, you can improve your customer service, increase sales, and reduce costs.

Here are some specific examples of how businesses can use a WhatsApp CRM system:

Send welcome messages: You can send a welcome message to new customers as soon as they add your business to their contacts.
Send follow-up messages: You can send follow-up messages to customers who have not completed a purchase or who have not opened an email.
Send promotional messages: You can send promotional messages to customers who have shown an interest in your products or services.
Answer customer questions: You can use a chatbot to answer customer questions about your products or services.
Process orders: You can use automation to process orders and send out shipping confirmations.

A WhatsApp CRM system is a powerful tool that can help businesses of all sizes improve their customer service, increase sales, and reduce costs.

Comparison Chart

Features	WhatsApp Messenger APP	WhatsApp Business APP	WhatsApp Business API	The MiniChat PRO
Bulk Broadcast	Broadcast any content up to 256 contacts	Broadcast any content up to 256 contacts	Unlimited broadcasts	Available
Broadcast Template	N.A.	N.A.	Yes, but need to obtain WhatsApp approval	Yes
Broadcast Contact	Recipient need to save your number	Recipient need to save your number	Recipient don’t need to save your number	Recipients don’t need to save your number
Automation / Chatbot	No automation or Quick Replies	Automation includes Welcome messages, Away messages, and quick replies	Automation is achieved through API	Chatbot available
Calling Features	Can make Voice & Video calls	Can make Voice & Video calls	No options to make calls	Yes, via the WhatsApp app
Marketing Campaign	N.A.	N.A.	Yes	Yes
Scheduling	N.A.	N.A.	Yes	Yes
Inbound & Outbound Msg Charges	N.A.	N.A.	Yes	Free
CRM Features	N.A.	N.A.	-	Yes
WhatsApp Shop / Payment	N.A.	Yes / No Payment	No	Yes
Multiple Users	N.A.	N.A.	Yes	Yes
Export Chat History	N.A.	N.A.	-	Yes
Suitable Industry	Individual	Business	MNC & Call Centre	SMEs, Business Owners, Entrepreneurs, Sales & Marketing Professionals
Support WhatsApp Messenger & WhatsApp Business APP	-	-	No	Yes

Starter Plan

Pro Plan

Business Plan

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Launch your WhatsApp Marketing strategies to increase 10X your sales revenue, without incurring expensive marketing expenses!

WhatsApp us for a non-obligation discussion and live demo now!